At Aura Perfumes, we respect your privacy and are committed to handling your personal information responsibly and transparently. This policy explains what information we may collect when you use our store, how we use it, and how we protect it.
Information We Collect
We may collect information you provide when you create an account, place an order, or contact us, including your name, phone number, email address, delivery address, and order details. Payments are processed by approved payment providers, and we do not store your complete card details.
How We Use Your Information
- To process, prepare, and deliver your orders.
- To communicate with you about orders, enquiries, and customer service.
- To improve our store, products, and shopping experience.
- To prevent fraud and protect our customers and business.
- To send marketing messages when you have agreed to receive them. You can unsubscribe at any time.
- To comply with applicable legal and regulatory requirements.
Sharing Your Information
We may share only the information necessary with service providers that help us operate our store, such as payment processors, delivery companies, hosting providers, analytics services, and customer support providers. We do not sell your personal information. Our service providers are expected to handle your information securely and only for the agreed purposes.
Cookies and Similar Technologies
Our store may use cookies and similar technologies to operate the website, remember your preferences, analyse performance, improve your experience, and provide more relevant content or advertising. You can control cookies through your browser settings, although disabling some cookies may affect certain store features.
Data Retention and Security
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, meet legal obligations, and resolve disputes. We take reasonable measures to protect your information, but no electronic transmission or storage method can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. You may also withdraw your consent to marketing messages at any time. We may need to verify your identity before completing a request.
Children’s Privacy
Our store is not intended for children, and we do not knowingly collect personal information from children. If we learn that such information has been collected unintentionally, we will take appropriate steps to delete it.
External Links
Our store may contain links to third-party websites or services with their own privacy policies. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this policy when needed to reflect changes to our services or legal requirements. The updated version will be posted on this page and will take effect when published.
Contact Us
For questions or requests relating to privacy, please contact us using the contact details available on the Aura Perfumes store.